Return Policy
Returns + Exchanges
We are happy to help you with a return or exchange. If you wish to return or exchange an item that you purchased from our site, please inspect your item carefully as returns that don’t follow these guidelines will not be eligible for a return or exchange.
Return/Exchange Criteria:
Item is unused and unwashed
Item is in its original packaging
Item was purchased within the last 14 days
Curated collections are not eligible for returns/exchanges
Please note that shipping costs are non-refundable.
Please email us at orders@oliviatwine.com to start the process of your return or exchange, and please provide your order number.